Whistler Platinum believes that your personal information deserves protection. We recognise that everyone has concerns about how their personal information will be used or shared and that any on-line relationship has to be based on mutual trust. While you can visit the site without registering or providing any personal information, you will need to register if you want to make an online inquiry or purchase.
The Site is operated by Whistler Platinum Reservations Ltd..
As a general policy, no personal information is automatically collected when you visit our sites. Non-personal information relating to site traffic and usage is gathered for internal evaluation to help us better serve you. Our website systems only capture personal information identifiable to you, including your e-mail address, when you specifically give them to us to receive information.
In order to complete your booking and facilitate billing and collection, or provide you with the information that you request, it will be necessary, at times, to ask for certain personal information such as your name and address, telephone number or e-mail address. The purpose for which customer information is collected shall be identified before or at the time the information is collected.
When you interact with our website, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information.
If you don’t want to allow permanent cookies, you can select the option to deactivate permanent cookies in your browser. More information on managing your cookies can be found here: http://www.allaboutcookies.org/manage-cookies/
The data stored in session cookies are only valid for the current visit to our online offers and serve to provide you with an unrestricted use of our services and to make the use of our offers and services as comfortable as possible for your current visit. If you deactivate session cookies, we cannot guarantee that you will be able to use all of our services without limitations.
Cookies of third party providers and tracking
We use the services of other companies to optimize our websites and our services. The following is an overview of the services we use.
a. Google Analytics
If you visit our website using a mobile device (e.g. a smartphone or tablet), you can refuse the future use of Google Analytics via this link. By activating the link, we will put a cookie in your browser, which signals to us that we should prevent Google Analytics from using your device. Please keep in mind that you will have to repeat the refusal process if you remove the cookies from your browser.
b. Google Remarketing
Our websites use Google’s remarketing technology. This technology enables users who have already visited our online services and shown interest in our services to see targeted advertising on the websites of the Google partner network. Likewise, users that are similar to the visitors of our websites can be addressed. The advertising will be displayed using cookies. These are small text files saved on the user’s computer. The information generated by the cookie about the website use will be transmitted to and stored on servers in the United States by Google. In the event that the IP address is transferred, it will be reduced by the last 3 digits. Using cookies, the user behavior on a website can be analyzed and subsequently utilized to provide targeted product recommendations and advertising based on the user’s interests.
c. Facebook Conversion Tracking Pixel
With your permission, our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.
Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians.
Please click here if you would like to revoke your permission: https://www.facebook.com/ads/website_custom_audiences.
If you sign up as a guest on the Site, you will have the option to sign-up to our newsletter; which is an integral part of the services we provide. We may offer different newsletters from time to time intended to enhance the services we offer. Users may cancel their subscription to these newsletters at any time, with an easy unsubscribe link located in the footer of all newsletters we send out or by contacting us directly – contact information provided in the ‘contact us’ section below.
If you use the Site to apply to work with us, we will use the information you supply to process your application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference, will not do so without informing you beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalized statistical information about applicants to help inform our recruitment activities, but individuals should not be identifiable from that data. Whistler Platinum is based in Canada and employee and recruitment data is held there.
Once a person has taken up employment with us, we will compile a file relating to their employment. At that stage, we will give you more details about how we hold employee details.
We implement a secure processing server on our site when collecting information to ensure a high level of security for your personal information entered such as bank details and credit card information.
Changes To This Policy